How will I use the images after I have bought a paid plan?
When you buy any of bundles, you get the respective number of images in your account. You will be charged on per image basis as and when you translate your images.
What is the difference between Bundle and Subscription plans?
Bundle plans are best suited for freelance translators and other individuals who need to translate images or documents occasionally. You can choose any of the plans depending on your need and use it anytime.
Subscription plans are best suited for individuals/agencies/organisations or any small businesses who want to translate images very frequently. More the number you want to translate on a weekly or daily basis, bigger the plan you buy, as the per image cost is lesser in bigger plans.
And no hassle of buying a bundle everytime you images are over. You have to just subscribe once and enjoy hassle free translation of many images.
Have even bigger volumes? Reach out to us, we should be able to offer you a custom plan.
Will I be charged if the image does not get processed?
If you tried to translate some images and the system detects your image has failed to convert, it won’t be counted in the number of images used. If you still have any grievance, raise a support ticket. We'll be happy to get it resolved.
What if I want to translate the same image in multiple languages? How will I be charged for that?
If you want to translate the same image in multiple languages, you have to upload it separately in different projects. And you will be charged separately for the number of languages you want to translate it into.
I am an individual/freelance translator/marketer who occasionally gets images to translate. Which plan should I choose?
You should choose one of the “bundles” depending on your need and you can translate your images as and when you require. Your images will not expire.
I want this tool for my business, we get 100s of images daily. What is the best plan for me?
If you have more than 10 or 100 images daily to translate, you should reach out to us for a custom plan. Contact us.
Subscriptions
What if I have exhausted my monthly limit?
If you use up all your images before a month and want to translate more, reach out to us, we will help you add more images depending on your need.
What if I was not able to use all my images in a month?
The number of images alloted for a month are valid only for that month and if you have not used all of them, they will get lapsed.
Bundles
Is there a time limit on when will my bundle expire?
There is no time limit on the bundle. Once bought you can use the number of images anytime you want.
